Questions to Ask Before Importing from Overseas

Importing can open up better products, prices and materials than are available locally, but it also introduces new risks: unfamiliar suppliers, long transit times, customs rules and costs that only appear at the end. Asking the right questions before importing from overseas saves money and stress. Use the checklist below as a starting point. Regulations change, so confirm specific requirements with current official sources or a professional.

Questions about the supplier

• How long has the supplier been trading, and can they provide verifiable business details?
• Can they share references or examples of previous export shipments?
• Do they manufacture the goods themselves or act as a trader?
• Can you or a representative visit, or arrange an independent inspection?
• What payment terms do they offer, and how are payments protected?

A supplier who answers these questions openly and promptly is usually a better partner than one who offers the lowest price but avoids detail. Be cautious about last-minute changes to bank details. Confirm any change by a separate, trusted channel before paying.

Questions about the product and quality

• Can the supplier provide samples, specifications and test reports?
• For natural materials such as marble and stone, will the production batch match the sample in colour and veining?
• What tolerances apply to size, thickness and finish?
• Who inspects goods before shipment, and what happens if they fail?
• What warranty applies, and how are defects handled from overseas?

Questions about regulations and documents

This is where many first-time importers come unstuck. Ask your clearing agent or adviser:

1. Is the product restricted, or does it need a permit, registration or certificate to import?
2. What is the likely tariff classification (HS code)?
3. Which documents are needed beyond the invoice, packing list and bill of lading?
4. Does the packaging need treatment, such as ISPM 15 marking for wood?
5. Is my business correctly registered to import?

We do not quote duties or tax rates here because they change and depend on the exact product. Get current figures from official sources or a qualified professional before you commit.

Questions about shipping before importing from overseas

• Which Incoterm will the supplier quote, and what does it leave for you to arrange?
• Should the goods travel by sea or air, and in a full or shared container?
• How will the goods be packed, and will you receive loading photographs?
• What insurance cover applies, and for which legs of the journey?
• What is the realistic lead time for production, shipping and clearance?

Our sea freight page explains the options in more detail.

Questions about total cost

The supplier’s price is only one part of the landed cost. List every element:

• product cost and any bank or payment charges;
• origin charges and freight;
• insurance;
• duties, taxes and any regulatory fees, at the rates current when you import;
• terminal, storage and shipping line charges in Pakistan;
• clearing agent fees;
• inland transport, unloading and storage;
• exchange rate movements between order and payment.

Build in a contingency. Delays and currency changes are common, and a tight budget leaves no room for them.

Questions about delivery and after arrival

• Will goods be cleared at Karachi or moved inland for clearance?
• Who will transport them to your site or warehouse, and with what equipment?
• Is there space ready to receive and store the goods?
• Who will inspect them on arrival and record any damage?

Frequently asked questions

How do I check whether an overseas supplier is genuine?

Verify company registration, ask for references, request samples, and consider an independent inspection or a site visit. Use secure payment methods and confirm any bank detail changes by phone.

Should I order a small batch first?

For a new supplier or product, a trial order can reveal quality, packing and documentation issues before you commit larger sums.

Who can tell me the current import rules for my product?

Official government sources and licensed clearing agents or trade advisers are the best places to confirm current requirements, as rules are revised from time to time.

Key topics: before importing from overseas · import checklist · supplier checks · landed cost · import regulations · Pakistan imports